Privacy at PlanVizion

Information we collect

When you submit a quote or project enquiry through PlanVizion, we may collect your name, email address, optional phone number, selected project or service type, and the project details or message you provide.

How we use your information

We use the information you submit to review your CAD drafting requirements, respond to your enquiry, communicate about the requested services, and maintain a record of the enquiry.

How enquiry information is processed

Enquiries submitted through the website are processed by PlanVizion's website system and stored in its database. An email notification containing the enquiry details may also be sent to PlanVizion so that the enquiry can be reviewed and answered.

Service providers

PlanVizion uses third-party technology and infrastructure providers to operate the website, database, hosting, and email-notification functions. Information submitted through the website may therefore be processed by these providers where necessary to deliver those services.

Data retention

Enquiry information may be retained for as long as reasonably necessary to respond to the enquiry, maintain relevant business records, resolve issues, and meet applicable legal or operational requirements.

Data security

PlanVizion uses reasonable technical and operational measures intended to protect information submitted through the website. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Sensitive information

Please do not submit passwords, financial account details, government identification numbers, or other unnecessary sensitive personal information through the enquiry form.

Your privacy requests

If you have a question about information you previously submitted, or want to request correction or deletion of enquiry information, contact planvizion@gmail.com. Requests will be considered subject to applicable legal, security, and record-keeping requirements.

Changes to this privacy information

This privacy information may be updated when PlanVizion changes its website, services, or data-handling practices.

Contact

For privacy-related questions, email planvizion@gmail.com or visit the contact page.